Steve is our company owner and lead consultant. His free time consists of working harder than he does when hes in the office. Often seen with a blank expression on his face, as he formulates business improvement plans for our clients, he is best left alone when he has Do not Disturb mode is switched on!
Luke is our very own top-shelf nerd, often found talking to himself in code, his favourite saying “Conquer it with code!” We tend to keep him out the back due to his inability to stop talking, he sometimes struggles to pick up on a clients glazed over look as he barates them with his extensively boring knowledge!
Rob is our in house hardware tech and spends his day looking after our professionally equipped workshop. With an insatiable thirst for knowledge and skilled pair of hands, there isn't a fault out there he can't resolve. His free time consists of chilling by the river with his fishing rod and inundating the rest of the team with pics of his catches!
With Gemma, its all a numbers game! Gemma spends her day greasing the wheels of the company finances, with a great head for numbers and puzzles, Gemma is a well-placed addition to our team. Always seen smiling throughout the office, she is friendly, approachable and polite...until your invoice is overdue!
Our Managed IT Service is the highest level of support available. By leveraging the latest in monitoring technologies, our support team looks after your infrastructure with a proactive approach, this allows us to provide flat rate costs to help you project your IT budget with accuracy.
Servers are the key hardware component for many companies. Our support team has the knowledge to ensure your server runs at peak performance as well as ensuring your security is up to the latest standards. Why should you risk downtime from poor server maintenance?
Networking equipment and cabling are the lifeblood of your IT infrastructure, badly managed cabling, or poorly chosen hardware can lead to a lot of connectivity issues. KERO standardize all equipment and cabling to ensure reliable uptimes from your network.
With the heavy reliance on IT for your business to keep running, the response rate is a key factor for your IT provider. By utilizing the latest in remote support technologies, our support team can provide the swiftest response to your issues, no more waiting for the technician to arrive, with remote support he’s already there.
The most commonly used software installed on business machines is Microsoft Office, be it for a simple letterhead or a complex spreadsheet, office is a standard requirement for any business. KERO can provide and support competitive licensing for any 365 products your company needs.
E-mail connectivity comes in many forms, from IMAP to POP to the advanced method of Exchange. Microsoft Exchange mailboxes provide advanced features over the average mail server, features such as shared calendars and resources, security and filtering are all great reason to upgrade your mailboxes to exchange.
To ensure you are GDPR compliant your company must follow the 3-2-1 rule of backup. 3 Backups on 2 Devices with 1 Off-Site. Our managed backup with cloud ensures this compliance is met to the highest of standard. With file and folder through to image backups, we’ve got you covered.
In an ever-changing world, flexibility is key in IT! Virtualization is the best method to get the most from your hardware. By virtualizing your OS’s and resources, we can offer advanced portability and complex backups to put the best business continuity practices in place for your company.
We have outlined some of our most popular services above but that is by no means the limitations of our ability…there merely isn’t enough space to list them.
Why not get in touch to see if we can help you with anything IT related.
Steve and the team, have been as efficient and much more cost effective than an in house IT Department. Their professionalism, knowledge and customer service has been exceptional.
KERO have supported my business from the start and through its growth. They created a website for my business and have really helped us progress via our web presence.
We found Steve to be extremely helpful and efficient and he was able to resolve for us what had been ongoing technical problems.
Nothing is too much trouble and are always on hand to deal with any questions, website or IT problems, Simply brilliant!
We found the service to be extremely efficient and cost effective, the engineers at KERO were able suggest and implement IT services that streamlined our productivity in the office.
KERO have helped us greatly with our IT requirements, from building our website through to support of our OpenGi software and maintaining the server it runs on.
Our initial site visit allows us to establish the needs of your company.
Armed with your requirements we then put a structured plan in place.
We roll out our implementation plan with as little disruption as possible.
We provide proactive daily maintenance to guarantee uptime.
6A Ballyclare Road, Glengormley, Newtownabbey, BT36 5EX
Phone: 02895 622 244